What are my next steps?
If your monthly payment is declined one of our support representatives will reach out to you to get a new payment source. If we can’t reach you then your subscription box will not be sent that month.
We take email compliance seriously so if you would like to stop receiving emails just click the unsubscribe link at the bottom of any email and choose to unsubscribe or adjust your email settings. Keep in mind that you will continue to receive emails related to your account even if you opt out of marketing emails.
We guarantee that your coffee will be fresh when its delivered. We roast and package each month’s selections within one month of delivery so you can be sure that your coffee is fresh. Additionally, the single serve pour over stay fresh for up to one year.
One of the great things about our single serve pour over coffee packet as they are double nitrogen flushed, which removed oxygen form the package and keeps each serving as fresh as the day it was roasted for up to one year.
We have a very strong commitment to making environmentally friendly products. The foil package for each pouch is certified as recyclable. In addition, the box is corrugated cardboard and it is also recyclable.